To deliver a fit-for-purpose premium quality service at a value for money price.
I-Watchers Limited recognises that first and foremost it provides a site management service
with a focus on security, facilities management and public safety where its success can
only be gauged by the fulfillment of its quality objective “To prevent loss on client sites”.
We understand that this cannot happen just by the deployment of technology nor can it be
achieved in isolation. We work on the frontline and act as the catalyst for appropriate action
by key stakeholders who have an interest in keeping the protected sites secure. We operate
as if we are a department within client organisations. We aim to add value wherever possible
without losing sight of our primary quality objective.
We have developed performance measurement and monitoring systems to ensure we
continuously push the bar higher by removing known vulnerabilities or weaknesses in
the system whilst ensuring we always deliver within budget. We have begun putting the
systems, processes and personnel in place to facilitate our planned growth and set
ourselves a target of achieving both ISO9001 and SIA Approved Contractor status
which we deem to be a pre-requisite to winning any new business.
To become the de facto standard in the provision of temporary facilities management and site security services. Our Vision is to gain recognition as the industry leader in the provision of rapidly deployable tailored temporary CCTV-based facilities management and site security services throughout the UK. We aim to achieve this through a combination of innovation, active risk management, superior service delivery and client satisfaction. We want our service to be the one used
to set a benchmark for the rest.
Our business is underpinned by the following core values:
Customer Focus: Our customers’ needs always come first
Quality: What we do, we do to the highest standards
Service Delivery: What we deliver will be fit-for-purpose
Staff: Our employees are our most important assets.
Honesty & Integrity: We deal with all our stakeholders in an open and transparent way.